All-Hands
Q3 2026

Wednesday, 15 July · 10:00 BST

10:00 BST

Today's agenda

What we'll cover

1 Business performance
2 Team wins & shoutouts
3 People & hiring
4 Product updates
5 Q&A

01 — Business performance

How we're doing

£12.4

Total volume sent

↑ 18% YoY

6.2

Active customers

↑ 24% YoY

Net Promoter Score

↑ 5 pts vs Q2

Every metric trending the right way. Strongest quarter on record for customer growth.

02 — Team wins

Wins this quarter

Engineering

New payment routing engine

Shipped the routing engine overhaul — cutting average transfer time by 40%. Fast got even faster.

Customer Support

95% first-response rate

Maintained 95% first-response while handling record ticket volume. The team didn't just keep up — they set the bar.

Marketing

'Cheaper Than Your Bank' in 4 markets

Launched the campaign across 4 new markets. Plain-spoken, direct — exactly the Wise way.

03 — People & hiring

People & hiring

Where we are

2,800 Current headcount worldwide

120 New hires this quarter

8% Headcount growth this quarter

Where we're going

60 Open roles across Engineering, Product & Operations

APAC focus Regional hiring push — more local, more global

Promotions to celebrate: 14 team members stepped up this quarter

04 — Product updates

What's shipping next

Now

Multi-currency balance API

In public beta. Developers can now build on top of multi-currency balances directly.

Instant bank verification

Rolling out to 12 new corridors. Faster onboarding, fewer manual steps.

Later

Wise Business spend cards

Physical and virtual spend cards for business accounts. More control, less admin.

All on track for Q4 release.

05 — Q&A

Over to you

Questions? Drop them in the #all-hands Slack channel or raise your hand.

#all-hands

All-HandsQ3 2026